FAQ
WHERE DO I SHIP MY RETURN TO?
All items that are eligible for return can be sent to our store address. Please, bear in mind we do not offer pre-paid return label at this time.
Our address is:
13 Crosby st.
New York – NY
10013
CAN I CHANGE OR CANCEL MY ORDER?
Please email us at umaraqueldavidowicz@umanyc.com or call us at 1 (212).620.0120 to make any changes to your order.
CAN I RETURN MY ORDER IN STORE?
Yes, you may return eligible items in store.
WHERE DO YOU SHIP TO AND WHAT ARE THE RATES?
We offer shipping worldwide and free shipping on all domestic Ground orders.
Please, find below our Shipping Information:
|
Shipping Methods and Fees |
|||
|
Ground |
5-8 Business Days |
Free |
|
|
Three-Day |
3 Business Days |
$15 |
|
|
Second-Day |
2 Business Days |
$20 |
|
|
Overnight |
1 Business Day |
$35 |
|
|
Canada |
3-5 Business Days |
$40 |
|
|
International |
3-5 Business Days |
$50 |
|
|
Same Day - Manhattan |
|
$25 |
|
|
Same Day - Brooklyn |
|
$25 |
|
|
Same Day - Los Angeles |
|
$25 |
|
HOW DO I TRACK MY ORDER?
Once your order has shipped, you will receive an e-mail with a UPS tracking number.